Customer evidence
Customer testimonials
These are Google reviews written by the people whose homes we worked in, reproduced word for word. The film below shows what those visits actually look like.
5.0 out of 5 across 589 Google reviews in South Florida
Dramatization. Scenes are illustrative and created with AI; they are not recordings of actual customers or jobs.
Restoration Doctor of Miami responded fast to my after hours call for water mitigation when I had a toilet overflow!
What people wrote
Every review below is reproduced exactly as it was posted, newest first. Nothing is edited, shortened or rewritten.
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The only real legitimate company we could find so far that does mold remediation in Miami the right way and actually follows proper mold removal standards and protocol. Our condo association checks for every single license, certification, and insurance requirement, and they passed everything. We found out the hard way that most mold removal companies in Miami are not properly licensed or insured as required by state laws. If you’re looking for a reliable mold remediation company in Miami, this is one you can actually trust.
Best mold remediation in south Florida. I used to do this for living and many companies are cutting corners, not these people, highly recommend!
The customer service was impeccable and the job was well done. I would definitely recommend for future purposes.
I’m so glad I picked them over the other companies I was looking at. Very professional, quick & reasonably priced. I would definitely recommend to others.
I had a great experience with this water restoration company. Their response was fast, and they handled everything efficiently and with care. The team was knowledgeable, respectful, and kept me informed every step of the way. They made sure the job was done right, which gave me peace of mind during a difficult situation. Thank you for your hard work and outstanding service.
When our house flooded, I thought it was totally destroyed. But restoration doctors sent in a team of professionals to clean up the mess and we were back in our home in just a matter of days, good as new. I highly recommend restoration doctor.
Our reply
Thank you, Jake! We're delighted we could help restore your home quickly and get you back to normal. Our team strives for excellence, and knowing we made a difference for you means a lot. If you ever need our assistance again, we’re here and happy to help. - Restoration Doctor of Miami
The mold removal was super professional they are highly trained and educated team. They dried and removed all the mold
Highly recommend this company. Professional, reliable, and they truly care about the quality of their work. Everything was handled smoothly from start to finish, and the results exceeded expectations
Truly spectacular work after my 3-year-old decided to place her stuffed animals in the toilet. Well done gentleman
Our reply
Thank you, Christopher, for sharing your experience! We're delighted we could help with such a unique situation. It's our pleasure to serve you and provide the assistance you needed. If you ever need us again, don’t hesitate to reach out. - Restoration Doctor of Miami
They responded quickly to our water damage emergency and handled everything professionally.
I had a very wonderful experience with this company, couldn’t be anymore happier with the outcome would definitely use them again if needed
Our reply
Thank you so much, Tutii! We are absolutely delighted to hear about your wonderful experience and that you’re happy with the outcome. Your kind words mean a lot to us, and it’s our pleasure to serve you. We strive for excellence and are always here to help if you need us again in the future. - Restoration Doctor of Miami
Excellent service! Restoration Doctor of Miami responded fast, handled the water damage professionally, and left everything spotless. Highly recommend their team! They also has great communication
Our reply
Thank you so much, Latoyia, for your kind words! We’re delighted to hear you were pleased with our fast response and professional service. Handling water damage and ensuring great communication are things we strive for every day. It was our pleasure to serve you, and your recommendation means the world to us. Should you ever need assistance again, don’t hesitate to reach out—we’re always happy to help. - Restoration Doctor of Miami
I couldn't have asked for a better service with Restoration Doctor of Miami! They responded in a timely manner, and the employees are polite plus very efficient. If you need someone to remove your mold; they got this!
Our reply
Thank you, Ashley, for your kind words! We're delighted to hear you had such a positive experience with our team. We strive for excellence in everything we do, and it's great to know our customer service and efficiency met your expectations. It was our pleasure to help you with the mold removal. If you ever need us again, don't hesitate to call. - Restoration Doctor of Miami
I had a great experience, it was awesome customer service. The crew was wonderful very concerning of my needs and very helpful.
Our reply
Thank you for the kind words, Braylonn! We’re delighted to hear you had a great experience and that our crew was helpful and attentive to your needs. We strive for excellence and it’s wonderful to know we succeeded in providing you with awesome customer service. Your satisfaction means so much to us, and we’re happy we could be of service. If you need anything in the future, don’t hesitate to reach out. - Restoration Doctor of Miami
I had a great experience with this company the team was professional, friendly, and really knew what they were doing. They made the whole process stress-free and kept me updated every step of the way. My home looks even better than before thanks to their hard work. Highly recommend them to anyone dealing with water damage or cleanup they truly go above and beyond! Also have reasonable prices
Our reply
Thank you so much, Makayia, for your kind words! We're delighted to have made the process stress-free for you. Our team strives for excellence and ensures customers like you feel supported and informed every step of the way. It’s wonderful to hear your home looks even better now—this inspires us to continue delivering our best. If you ever need assistance again, don’t hesitate to reach out. - Restoration Doctor of Miami
Wow this place has to be the most amazing business I have ever come across. They are time efficient and on top of that they are super trustworthy to get the job done I've never used a company that was this great I mean seriously they got the job done in a timely manner they worked very fast and I couldn't have been happier I recommend 100% thanks guys
Our reply
Thank you, Alexia, for your wonderful feedback! We are delighted to hear about your experience and that our team could meet your expectations. Your kind words about our efficiency and trustworthiness mean a lot to us. It’s always our pleasure to serve you, and we strive for excellence in everything we do. Should you need assistance in the future, we’re always happy to help. Thanks for the recommendation! - Restoration Doctor of Miami
Excellent service! After the water damage to my house, they performed a thorough cleaning, dried the affected areas, and repaired the damage with great professionalism. They left everything spotless, even better than before. Very kind, punctual, and attentive to every detail. I highly recommend them!
Our reply
Thank you so much, Esnay, for your kind words! We’re delighted to hear you’re pleased with our work and that we could help restore your home to even better than before. Our team takes great pride in attention to detail and striving for excellence in every service. If you ever need assistance again, don’t hesitate to reach out as we’re always happy to help. - Restoration Doctor of Miami
Where do I begin? First off let me say that from the moment that I called Restoration Doctors, they gave me the listening ear that I needed. I had called so many other places in the area, to get help with my toilet leak and overflow but it was just a bunch of fast talking and high prices. Not with these guys! From start to finish they were both warm and professional and I loved how they came in quickly, tackled the issue, walked me through the steps and process and gave me that peace of mind of being informed. Their prices are exceptionally reasonable and I had such a deep comfortability with them in my home. Thank you all so much for your top tier quality and services. I would recommend for sure.
Our reply
Thank you so much, Jas, for sharing your experience! We’re thrilled to know that our warm and professional approach made a difference, and we’re glad we could provide you with peace of mind during a stressful time. It’s always our goal to ensure our customers feel informed and comfortable while receiving top-tier service. Your kind words mean the world to us, and we truly appreciate your recommendation. We're always happy to help! - Restoration Doctor of Miami
Excellent service within flooding issues they provide great communication and are the best at what they do they will not disappoint and are the best I would highly recommend to anyone in the area 10/10
Our reply
Thank you so much for your wonderful feedback, Tammy! We are delighted to hear that you were happy with our service and communication. We strive for excellence in everything we do, and knowing we could be of help during a challenging time means so much to us. Your recommendation truly brightens our day. Please don’t hesitate to reach out if you ever need assistance in the future—it’s our pleasure to serve you! - Restoration Doctor of Miami
How we earn them
We answer at any hour
Most of the reviews on this page start the same way: someone called late, and someone picked up. A crew is dispatched from Brickell around the clock across Miami-Dade, Broward and Palm Beach, and the first visit is the one that decides how much of the house has to come out.
How water damage response worksWe document everything for the claim file
Moisture readings, daily drying logs, photographs of every affected area, and a line-item scope. You keep the file, and your adjuster gets everything needed to evaluate the loss without a second trip — which matters most after a storm, when every adjuster in the county is behind.
Storm and hurricane damageWe work for you, not the insurance company
We bill you, the homeowner, and hand you a carrier-ready claim file. That is why the scope reflects the building rather than a carrier's preferred number — and why the crew explains each reading in front of you instead of behind a portal.
Mold remediationAlso worth reading: Contents restoration and pack-out, Sewage cleanup.
Yes yes yes! This company is 100%! The company's quality is amazing, the team of workers are amazing, and they're fast and good at what they do, they are definitely living up to their name, restoration doctor of Miami! Definitely amazing at what they do!
Our reply
Thank you so much, Paris, for your amazing feedback! We are delighted to hear that you’re pleased with the quality of our work and the dedication of our team. We strive for excellence every day, and it’s so rewarding to know we made a positive impact. Your kind words mean the world to us, and we’ll be here whenever you need help again. - Restoration Doctor of Miami
The water removal process was done quick and in a timely manner . They also did a water clean up , storm damage repair & storm damage clean up .
Our reply
Thank you for the kind words, Honesty! We’re delighted to hear that our team could provide efficient and thorough service for your water removal, cleanup, and storm damage repairs. We strive to be the best and are always happy to help when you need us. Should you require assistance in the future, don’t hesitate to reach out. - Restoration Doctor of Miami
Fast friendly and absolutely amazing from quick consolidation to excellent pricing and services left my mothers house looking brand new and restored
Our reply
Thank you for the kind words, Whitney! We’re delighted to hear that our quick and friendly service made such a positive difference for your mother’s home. It’s always our pleasure to serve you and strive for excellence in every step. If you ever need any help in the future, don’t hesitate to reach out. - Restoration Doctor of Miami
The technicians explained the steps clearly and were very fast! I recommend them for anyone going through this!
I had a great experience Restoration Doctor of Miami. A pipe burst in the house and they came very quickly to resolve the problem. Their staff was very professional. I would definitely recommend to others.
Our reply
Thank you for the kind words, Diamond! We're delighted we could assist you quickly and professionally during what must have been a stressful situation. We strive for excellence and are happy to help whenever needed. Your recommendation means a lot to us! - Restoration Doctor of Miami
When I say Restoration Water Doctor don’t play around I mean it! They came through, got it handled, and left my place looking brand new. No drama, no excuses, just work done right 🙌🔥
Talk to someone who has done this before
Water spreads while you decide. Call and you get a person, not a queue, whatever time it is.
Reviews are reproduced verbatim from our Google Business Profile for South Florida. Reviewer names are shortened for privacy. Renderings are illustrations, not photographs.